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Recovery safety

Is this refund or recovery offer a scam?

Recognise fake refunds, recovery-agent scams, and requests to pay a fee to release your money.

The short answer

A real refund should not require you to pay crypto, gift cards, or a new fee first. Fraudsters often target people a second time after an earlier loss.

Warning signs to pause on

  • A stranger says they can recover funds for an upfront fee.
  • You are asked to install remote-access software to receive a refund.
  • A refund requires you to send money to unlock it.
  • The sender claims to be a regulator but uses an unrelated address.

What to do next

  1. Paste the email or message into SignalCheck.
  2. Contact the original bank or payment service through its official app or website.
  3. Do not allow remote access to your device.
  4. Report the contact and preserve all payment records.

Ready to check the evidence?

Paste the link or message, or upload a screenshot for a clear, reasoned result.

Check it with SignalCheck